Contact Questions

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Where do I find the Best By Date and Batch Number?

Best by dates and Batch numbers for our pet food are stamped on the back of the packaging.

This stamp appears like the following:

Best if used by:

07/21/2020  D-7

The digits following the date are the Batch Number for that product.  For the above example, D-7 is the batch number.

Below are a few photos of how this might appear on the back of the packaging.


Where do I find the UPC code?

The UPC code can be found on the back of all Northwest Naturals packaging.

Below are a few photo examples of UPC code placement on the back of our packaging.


Where do I find the Proof of Purchase?

The Proof of Purchase can be found on the upper right corner on the back of our Bags and the lower front on the Dinner Bars and Chubs.

Below are a few photo examples of what the Proof of Purchase area looks like.